Refund Policy

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At Shop by Abhinetri, every product is carefully selected and quality-checked before dispatch to ensure a premium shopping experience. We are committed to delivering products that reflect quality, elegance, and authenticity.

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Shop by Abhinetri follows a strict No Refund Policy.

Once an order is placed and confirmed, refunds will not be provided under normal circumstances.

We encourage customers to:

• Review product descriptions carefully  

• Check all available images and videos  

• Contact our support team for any clarification before placing an order  

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To maintain product hygiene, exclusivity, and quality standards, exchanges are not available on purchased products.

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Replacement requests are accepted only under the following conditions:

• Damaged products received  

• Defective products received  

• Incorrect products delivered  

If any of the above issues occur, our support team will review the request and assist accordingly.

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An uninterrupted uncut unboxing video is mandatory for all replacement claims.

The video must clearly show:

• The sealed package before opening  

• Shipping label details  

• Product condition during unboxing  

• Visible issue or defect  

Claims submitted without a proper unboxing video may not be eligible for approval.

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Any issue must be reported within 24 hours of delivery through:

• Email Support  

• WhatsApp Support  

Please include:

• Order ID  

• Product photos  

• Complete unboxing video  

• Brief explanation of the issue  

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Once your request is approved by our support team:

• The product must be shipped back within 7 working days  

• The item must remain:

  • Unused  

  • Unwashed  

  • In original condition  

  • With original tags and packaging intact  

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After the returned product reaches our warehouse, our quality team will inspect and verify the issue against the submitted unboxing evidence.

If approved:

• A replacement product may be provided depending on stock availability  

• Store credit may be issued in certain cases  

Refunds will not be provided.

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• Minor color variations may occur due to photography lighting and screen settings  

• Products damaged due to misuse, improper handling, or normal wear are not eligible for replacement  

• Shop by Abhinetri reserves the right to reject claims that do not meet policy requirements  

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At Shop by Abhinetri, customer trust and satisfaction remain our highest priority. Every order is handled with care to provide a smooth and premium shopping experience.

For assistance: